Monday - Sunday8AM - 9PM
Offices St Frosina Plaku, Tirana, Albania
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Focus on Your Core
Healthcare Services!

Bot Medics Care is your strategic choice that allows healthcare providers to channel their energy and expertise where it matters most: Patient Care.
1.5K
HAPPY
CUSTOMERS
20+
Worldwide Clients
25
AWARD WINNING
12+
COUNTRIES
WORLDWIDE
Your growth partner

+10 years
of experience

Founded by business-oriented people who understand the needs of healthcare retailers, Bot Medics Care is specialized in providing various support services to healthcare organizations. We're here to help you achieve your objectives by meeting your customers' needs.

Wellness Wonders Delivered: Your Health, Our Priority, Healthcare retail at its Finest!

Shop Your Health Journey: Elevate Your Wellness with Seamless Healthcare retail Solutions!

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Business oriented!

At Bot Medics Care, our global mission is to redefine customer care by placing a profound emphasis on understanding consumer behaviour. We believe that decoding customer preferences is pivotal for nurturing enduring customer relations. Through advanced analytics and innovative technologies, we transform consumer insights into actionable strategies. Our customer-centric approach goes beyond convention, empowering businesses worldwide to anticipate and meet evolving consumer needs. At Bot Medics Care, we are committed to reshaping the future of customer care, fostering stronger connections between businesses and their customers.

Our
Patners

Bot Medics Care is proud to collaborate with CONFINDUSTRIA, the leading association of Italian manufacturing and service companies, to provide innovative and customized solutions for Health Tech businesses.
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ConfIndustria

Focus on Your Core
Healthcare Services!

Bot Medics Care is your strategic choice that allows
healthcare providers to channel their energy and expertise
where it matters most: patient care.

A team of experts

Led by Professionals

Bruno Paci
Eldisa Cirogu
Josiana Fullani
Girda Brace
Jonid Fejzullahu
Entela Decka
Leonora Hasmuca

Bot Medics Care FAQs

What is BotMedicsCare.com?

Bot Medics Care is a specialized healthcare BPO provider focused on helping healthcare organizations streamline their administrative and support functions. By outsourcing tasks such as customer care, back-office operations, outbound communication, data entry, and software development, we enable healthcare providers to focus on what matters most: quality patient care.

What services do you offer?

We provide a comprehensive suite of services tailored for the healthcare industry, including:

  • Customer Care: 24/7 support with a dedicated team to handle inquiries and patient communications.
  • Back Office Support: Efficient management of administrative tasks and processing.
  • Outbound Services: Proactive engagement and follow-up communication to drive patient outreach.
  • Data Entry & Transcription: Accurate and secure handling of healthcare records.
  • Software Development: Custom IT solutions that integrate seamlessly with your existing systems.
Who can benefit from your services?

Our solutions are designed for hospitals, clinics, telehealth providers, healthcare retailers, and other organizations within the healthcare sector. Whether you’re a large healthcare network or a small clinic, our scalable services help improve efficiency and reduce operational costs.

Can your services be customized to meet our specific needs?

Absolutely. We understand that each healthcare organization has unique workflows and requirements. Our solutions are fully customizable to align with your operational needs, volume, and service expectations.

How do I get started?

Getting started is simple. You can contact us via our website’s inquiry form or call our dedicated support line at +43 677 6429 3146. One of our consultants will work with you to assess your needs and develop a tailored outsourcing solution.

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