The service relieves the customer from the tedious activity of making appointments. Our staff will have the task of filling out the forms, checking availability and making appointments directly on the customer’s agenda allowing us to optimize the resources and time of the salesmen.
In a dynamic market that requires flexibility, listening has become a determining factor in identifying customer needs and anticipating their needs by formulating, in a short time, the right answers and increasingly effective interventions.
The customer retention rate is an indicator of customer loyalty to the brand or product, and expresses the percentage of loyal customers who continue to purchase in a given period of time. Increasing the retention rate by minimizing the customer defection rate is the goal of any loyalty strategy.